Frequently Asked Questions
Find answers to commonly asked questions regarding reservations, private exclusive configurations, and booking policies.
We focus on personal service! Simply click the 'Inquire Now' button on any tour or destination page. It will let you send us a pre-filled inquiry directly via Facebook Messenger, Viber, or via phone call. Our representatives are active 24/7 to finalize dates and payment terms.
Joiner Tours are public weekend tours where you join other solo travelers, couples, or families (perfect to save costs). Exclusive Tours are private tours where you rent the entire van and customize the travel dates, itinerary, and pick-up locations specifically for your group.
We accept reservation deposits via GCash, Bank Transfer (BDO/BPI), and Cash. The remaining balance is typically settled on the day of departure. Since we are BIR Registered, we can issue an official invoice/receipt for corporate and government outings.
Yes, absolutely! We are a 100% legitimate, fully-accredited Philippine travel agency. We are DTI Registered, BIR Registered (capable of issuing official tax invoices), PHILGEPS Registered for government bookings, and Department of Tourism (DOT) Accredited.
Safety is our absolute priority. If a storm or force majeure prevents travel, we will offer a free reschedule to a future date or coordinate a refund of your deposit, subject to hotel/accommodation supplier policies.
Currently, most Philippine destinations only require standard valid IDs. Some mountainous zones like Sagada require a minor environmental registration fee (already included in our packages). We will inform you of any specific local requirements prior to travel.
Still have questions?
Our customer service travel desks are active 24/7. Shoot us a message on Messenger and we will answer within a few minutes.